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Communications with the UPS are lost /established

Uninterruptable Power Supply service using NUT.
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bdario58
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Communications with the UPS are lost /established

#1

Post by bdario58 » 20 Jan 2019 15:50

Hello everybody,
my enviroment:
Xigmanas 11.2.0.4 - Omnius (rev. 6195)
UPS Atlantis Land A03-P841
UPS driver: nutdrv_qx
version: 2.7.4 (0.28)

All works fine, Xigmanas shut down properly when power supply goes off, but during the normal work I receive a lot of email like these:

first email: - Communications with the UPS ups1@localhost are lost
second email: - Communications with the UPS ups1@localhost are established

Is there a way to solve this issue?
Thanks so much for your kindly help
Best regards
Dario

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ms49434
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Re: Communications with the UPS are lost /established

#2

Post by ms49434 » 20 Jan 2019 23:54

You could try to use the blazer_usb driver, please read NUTS & UPS Atlantis Land A03-P841
1) XigmaNAS 12.0.0.4 amd64-embedded on a Dell T20 running in a VM on ESXi 6.7U2, 22GB out of 32GB ECC RAM, LSI 9300-8i IT mode in passthrough mode. Pool 1: 2x HGST 10TB, mirrored, SLOG: Samsung 850 Pro, L2ARC: Samsung 850 Pro, Pool 2: 1x Samsung 860 EVO 1TB , services: Samba AD, CIFS/SMB, ftp, ctld, rsync, syncthing, zfs snapshots.
2) XigmaNAS 12.0.0.4 amd64-embedded on a Dell T20 running in a VM on ESXi 6.7U2, 8GB out of 32GB ECC RAM, IBM M1215 crossflashed, IT mode, passthrough mode, 2x HGST 10TB , services: rsync.

bdario58
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Re: Communications with the UPS are lost /established

#3

Post by bdario58 » 23 Jan 2019 10:12

Hello ms49434,
Thank you for your suggestion but I get the same issue using the blazer_usb driver
Regards
Dario

netware5
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Re: Communications with the UPS are lost /established

#4

Post by netware5 » 23 Jan 2019 11:14

Read this thread: /viewtopic.php?f=46&t=13361

Some people including me had the same problems. Check your system log if the "data stale" messages appear. If this is the case, check if your LAN connection is OK or if your LAN works under heavy load.
XigmaNAS 11.2.0.4 - Omnius (rev.6743) embedded on HP Proliant Microserver Gen8, Xeon E3-1265L, 16 GB ECC, 2x4TB WD Red ZFS Mirror

elliotn
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Re: Communications with the UPS are lost /established

#5

Post by elliotn » 04 Mar 2019 00:47

Hardly ideal, but a hacked up script and cron keeps me from getting too many "lost connection" e-mails:
viewtopic.php?f=46&t=14262

techlord
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Re: Communications with the UPS are lost /established

#6

Post by techlord » 13 May 2019 11:23

Having the same issue.
Communication to UPS is fine for hours then it gets freaky for a few minutes then fine again.

May 13 11:32:32 blazer_usb[1914]: Communications with UPS lost: status read failed!
May 13 11:27:14 blazer_usb[1914]: Communications with UPS re-established
May 13 11:27:11 blazer_usb[1914]: Communications with UPS lost: status read failed!
May 13 11:26:23 upsd[1916]: UPS [MyPowerWalker] data is no longer stale
May 13 11:26:23 blazer_usb[1914]: Communications with UPS re-established
May 13 11:26:20 upsd[1916]: Data for UPS [MyPowerWalker] is stale - check driver
May 13 11:26:18 blazer_usb[1914]: Communications with UPS lost: status read failed!
May 13 10:16:47 upssched-cmd: Communications with the UPS MyPowerWalker@localhost are established
May 13 10:16:47 upsmon[1967]: Communications with UPS MyPowerWalker@localhost established
May 13 10:16:44 upsd[1916]: UPS [MyPowerWalker] data is no longer stale
May 13 10:16:44 blazer_usb[1914]: Communications with UPS re-established
May 13 10:16:42 upssched-cmd: Communications with the UPS MyPowerWalker@localhost are lost
May 13 10:16:42 upsmon[1967]: Communications with UPS MyPowerWalker@localhost lost
May 13 10:16:42 upsmon[1967]: Poll UPS [MyPowerWalker@localhost] failed - Data stale
May 13 10:16:42 upsd[1916]: Data for UPS [MyPowerWalker] is stale - check driver
May 13 10:16:40 blazer_usb[1914]: Communications with UPS lost: status read failed!
May 13 07:58:23 blazer_usb[1914]: Communications with UPS re-established
May 13 07:58:21 blazer_usb[1914]: Communications with UPS lost: status read failed!
May 13 04:38:59 upssched-cmd: Communications with the UPS MyPowerWalker@localhost are established
May 13 04:38:58 upsmon[1967]: Communications with UPS MyPowerWalker@localhost established
May 13 04:38:57 upsd[1916]: UPS [MyPowerWalker] data is no longer stale
May 13 04:38:57 blazer_usb[1914]: Communications with UPS re-established
May 13 04:38:54 upssched-cmd: Communications with the UPS MyPowerWalker@localhost are lost
May 13 04:38:53 upsmon[1967]: Communications with UPS MyPowerWalker@localhost lost
May 13 04:38:53 upsmon[1967]: Poll UPS [MyPowerWalker@localhost] failed - Data stale
May 13 04:38:50 upsd[1916]: Data for UPS [MyPowerWalker] is stale - check driver


No relation to system load or NIC load.

nasrocks
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Re: Communications with the UPS are lost /established

#7

Post by nasrocks » 20 May 2019 03:11

I was having the same issue and it was an indicator of a bigger problem. I had exactly the same thing happening. I was running nas4free at that time.. with Plex and some other on board apps. The root cause was that my server was overloading and dropping the USB connection when it was overloading. I was able to figure this out by looking at the CPU Usage.

Not sure if this could be similar to your UPS situation

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