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LSi SAS2008 card not recognising drive features

Hard disks, HDD, RAID Hardware, disk controllers, SATA, PATA, SCSI, IDE, On Board, USB, Firewire, CF (Compact Flash)
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BodgeIT
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LSi SAS2008 card not recognising drive features

#1

Post by BodgeIT »

I'm using one of the LSi SAS controllers, flashed to IT v20 firmware.

All drives are recognised and I seem to be getting OK performance but I noticed the other day that all the drives that are connected through the mps0 driver are not properly recognised by N4F.

In Diagnostics|Information|Disks (ATA)
Serial:
Firmware Rev:
ATA revision: unknown/pre ATA-2
LBA 48: no
Geometry: 0 cyls, 0 heads, 0 spt
Capacity: 0MB
SMART Supported: no
Write Cache Supported: no
APM Supported: no
AAM Supported: no

Not sure of this is a big deal or expected but wandered if others were seeing the same?

UPDATE**
The post was orginally titled LSI9211-8i but I had the wrong device. This post is actually about an IBM MT1015 flashed as SAS2008 in IT mode
Last edited by BodgeIT on 26 Aug 2016 11:58, edited 3 times in total.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi 9211-8i card not recognising drive features

#2

Post by Jack Foobar »

There are three firmwares that need updating to the same level.

Image

Although I flashed mine with IR(RAID), because it's for a workstation. Have a 3ware on my Nas4free box.

There are lots of guys with your card in nas4free on here. They'll let you know if it's a false alarm due to passthrough or not.
But the firmware needs to be synced up with the latest 20.x code. That's not optional. I really miss 3ware. They had one bios. LSI just went nuts on theirs. But they're gone too, so c'est la vie.

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Re: LSi 9211-8i card not recognising drive features

#3

Post by BodgeIT »

I did flash the firmware and the bios at the same time. Don't know about 3rd option.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi 9211-8i card not recognising drive features

#4

Post by Jack Foobar »

That third option is the code for dealing with UEFI motherboards. Which I didn't need to do(but did), but if you have a motherboard from within the last decade, you may need to. It won't hurt anything to update it.

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Re: LSi 9211-8i card not recognising drive features

#5

Post by BodgeIT »

But will flashing this UEFI bios fix the issue with FreeNAS seeing the devices that are connected to it?

If so how do I know if my board is EBC compatible or x64?

**Update
OK, went for the x64 option given I don't know what EBC is.
That made a big difference, now I can manage the device from within the SuperMicro bios which is very cool.
It seems to recognise all the devices there and allows me to review their details and manage those too.

But N4F still doesn't get that info:

Code: Select all

Device /dev/da4 - Western Digital RE4
Serial:
Firmware Rev:
ATA revision:		unknown/pre ATA-2
LBA 48:			no
Geometry:		0 cyls, 0 heads, 0 spt
Capacity:		0MB
SMART Supported: 	no
Write Cache Supported: 	no
APM Supported: 		no
AAM Supported: 		no
Is it a problem with the driver or my config? I know it's not the firmware or bios of the device causing the issue as it was doing this before I updated those.

**Update
I flashed it to v19 IT just in case but that also made no difference.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#6

Post by BodgeIT »

No one else with one of these cards seeing this issue?
Mine is actually an IBM ServeRAID flased as an LSi9211-8i in IT mode which is seen by N4F as an SAS2008.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#7

Post by raulfg3 »

Yes. I have 4.

My suggest,

Clear BIOS and reflash only firmware not ROM, in this mode your card works like a HBA and do not spend time in boot scanning for disk.


some usefull links:

http://www.servethehome.com/ibm-serveraid-m1015-part-4/

PD: I need to flash on an old motherboard, because news have UEFI in boot and do not like to sas2flsh program and refuse to flash properly b(error message).


PD2: I use:

Code: Select all

Megarec -cleanflash 0 
and then

Code: Select all

sas2flsh -o -f 2118it.bin
whitout -b mptsas2.rom part
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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Re: LSi SAS2008 card not recognising drive features

#8

Post by BodgeIT »

Hi @raulfg, thanks for the info.
I've been booting to UEFI console of my X9SCM and flashing from there with the uefi flashing tool.
I'll try flashing without the bios and see if that helps. I also notice you suggest flashing to raid mode. I assume that will change the driver and/or drive name?
The drives themselves are working fine and I'm getting decent performance from the system, I was just dissapointed to see the info on drives not being displayed. I also wondered if it was preventing the drives from being spundown at the alotted time?
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#9

Post by raulfg3 »

BodgeIT wrote:Hi @raulfg, thanks for the info.
I've been booting to UEFI console of my X9SCM and flashing from there with the uefi flashing tool.
I'll try flashing without the bios and see if that helps. I also notice you suggest flashing to raid mode. I assume that will change the driver and/or drive name?
The drives themselves are working fine and I'm getting decent performance from the system, I was just dissapointed to see the info on drives not being displayed. I also wondered if it was preventing the drives from being spundown at the alotted time?

Sorry I see that misstyped file , I want to say 2118IT (IT) not IR.

in IT mode SMART parameters must bypasss so must work.
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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Re: LSi SAS2008 card not recognising drive features

#10

Post by BodgeIT »

Hi Raulfg,
OK I wiped my firmware, reflashed it with the P20 version again, didn't flash the bios or efi parts.
Made no difference, N4F still doesn't present info in /Diagnostics/Disks.
nff-hd-controller.png
SMART info is presented in /Diagnostics/SMART though
nff-hd-controller2.png
You do not have the required permissions to view the files attached to this post.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#11

Post by raulfg3 »

sorry, i have a simmilar problem with integrated HP Smart Array P410i

viewtopic.php?p=68719#p68719

In my case I can see SMART values and temp , but not in extendedGUI because smartctl -a /dev/da3 do not recognize my disk as smart.

BUt the misterios part is that I can see smart values in webGUI.
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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Re: LSi SAS2008 card not recognising drive features

#12

Post by BodgeIT »

Hi Raulfg,
Can you see the info for your drives that are connected to one of your 4 SAS2008s?
In particular in Information/Disks(ATA)?
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#13

Post by raulfg3 »

yes, atached are de maff file (Need Firefox)

but remember is NOT a SAS2008 ia a HP Smart Array P410i
S.M.A.R_T.zip
You do not have the required permissions to view the files attached to this post.
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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Re: LSi SAS2008 card not recognising drive features

#14

Post by BodgeIT »

That's not really what I mean @Raulfg, my only issue is that I can't see the info for each drives in Disks(ATA) tab of the GUI.
In the Disks tab, all the relevant info is available. In the SMART tab all the info is available.
I'm pretty sure the drives are functioning correctly and the SMART info is clearly getting through.

"but remember is NOT a SAS2008 ia a HP Smart Array P410i"
Aaah, I thought you had 4 controllers like mine. I have the IBM ServeRAID M1015.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#15

Post by raulfg3 »

yes I have 4 M1015 reflashed but not in use actually, sorry.
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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Re: LSi SAS2008 card not recognising drive features

#16

Post by BodgeIT »

OK, thanks @raulfg3, guess it's just a quirk of 3rd party controller card.
NAS4Free: 11.2.0.4 - Atomics (rev: 6315) amd64-embedded
Mobo: Supermicro X9SCL-F, CPU: Xeon E3-1230v2; RAM: Crucial 32GB ECC
System: IBM M1015it SAS controller(SAS2008 v20); Intel Dual 1Gb Server Nic; Thermaltake 1KW PSU;

Storage: Raidz1(3x WD Red 3TB), Raidz1(3x WD Red 2TB), UFS(1x 0.5TB) Utility disk, ZFS Cache(64Gb SSD)

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Re: LSi SAS2008 card not recognising drive features

#17

Post by erico.bettoni »

raulfg3 wrote:yes I have 4 M1015 reflashed but not in use actually, sorry.
Hey raulfg3, maybe wanna sell me one of those? :D
I'm serious.

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Re: LSi SAS2008 card not recognising drive features

#18

Post by raulfg3 »

Finally found how to retrieve the smart info.

Code: Select all

pnas: ~#
pnas: ~# smartctl -a --device=cciss,0 /dev/ciss0
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-RELEASE-p7 amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, http://www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 3.5" DT01ACA... Desktop HDD
Device Model:     TOSHIBA DT01ACA300
Serial Number:    25SJ7UMKS
LU WWN Device Id: 5 000039 ff4f1a9d4
Firmware Version: MX6OABB0
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Sep 17 14:55:44 2016 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                        was suspended by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (21361) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 356) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   140   140   054    Pre-fail  Offline      -       67
  3 Spin_Up_Time            0x0007   138   138   024    Pre-fail  Always       -       415 (Average 416)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       56
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   124   124   020    Pre-fail  Offline      -       33
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       1462
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       56
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       94
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       94
194 Temperature_Celsius     0x0002   200   200   000    Old_age   Always       -       30 (Min/Max 23/43)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       390         -
# 2  Short offline       Completed without error       00%       311         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
12.0.0.4 (revision 6766)+OBI on SUPERMICRO X8SIL-F 8GB of ECC RAM, 12x3TB disk in 3 vdev in RaidZ1 = 32TB Raw size only 22TB usable

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