can't delete some files

turbochris · Post by **turbochris** » 19 Apr 2017 02:20

When i try to delete certain files I get "The action can't be completed because the file is open in another program" Also, when I use the file manger in the web gui the delete option at the top of the page is greyed out. I've been pulling my hair out for about 3 hours trying to figure this out. I tried changing the file attributes via windows explorer and it says I don't have permission. Please help!

kenZ71 · Post by **kenZ71** » 21 Apr 2017 14:04

Not sure if file attributes in Windows Explorer will carry through to NAS4Free.

Try using the file manager in the Web gui under tools. From their you can change permissions and / or rename, delete, etc.

turbochris · Post by **turbochris** » 21 Apr 2017 18:04

When I use the file manger in the web gui the delete option at the top of the page is greyed out.

Post by **raulfg3** » 21 Apr 2017 20:44

you need to log as root, not as admin or other user, when logged as root you can view active the delete option.

turbochris · Post by **turbochris** » 22 Apr 2017 18:17

I tried using root as my username and it doesn't work. What am i doing wrong?

Post by **raulfg3** » 22 Apr 2017 18:50

you need to use root as name and your admin password as password: see my screen captures:

1.jpg

2.jpg

turbochris · Post by **turbochris** » 23 Apr 2017 03:33

OK that worked, thank you! Another problem- when I log in like that it seems I'm looking at the NAS4Free system files and not the files on my raid array. How do i change drives in the file manager?

Post by **raulfg3** » 23 Apr 2017 07:55

your raid array must be on /mnt/ search here.

XigmaNAS

can't delete some files

can't delete some files

Re: can't delete some files

Re: can't delete some files

Re: can't delete some files

Re: can't delete some files

Re: can't delete some files

Re: can't delete some files

Re: can't delete some files