Are my HDD's failing

[Neo]

Today I reviewed the S.M.A.R.T report of my HDDs and the report is as following:

HDD1 (WD)

Code: Select all

ID#	ATTRIBUTE_NAME	FLAG	VALUE	WORST	THRESH	TYPE	UPDATED	WHEN_FAILED	RAW_VALUE
1	Raw_Read_Error_Rate	0x002f	200	200	51	Pre-fail	Always	-	0
3	Spin_Up_Time	0x0027	253	167	21	Pre-fail	Always	-	950
4	Start_Stop_Count	0x0032	100	100	0	Old_age	Always	-	716
5	Reallocated_Sector_Ct	0x0033	191	191	140	Pre-fail	Always	-	179
7	Seek_Error_Rate	0x002e	200	195	0	Old_age	Always	-	0
9	Power_On_Hours	0x0032	70	70	0	Old_age	Always	-	22445
10	Spin_Retry_Count	0x0032	100	100	0	Old_age	Always	-	0
11	Calibration_Retry_Count	0x0032	100	100	0	Old_age	Always	-	0
12	Power_Cycle_Count	0x0032	100	100	0	Old_age	Always	-	221
192	Power-Off_Retract_Count	0x0032	200	200	0	Old_age	Always	-	203
193	Load_Cycle_Count	0x0032	1	1	0	Old_age	Always	-	855198
194	Temperature_Celsius	0x0022	112	82	0	Old_age	Always	-	38
196	Reallocated_Event_Count	0x0032	136	136	0	Old_age	Always	-	64
197	Current_Pending_Sector	0x0032	200	200	0	Old_age	Always	-	1
198	Offline_Uncorrectable	0x0030	200	200	0	Old_age	Offline	-	1
199	UDMA_CRC_Error_Count	0x0032	200	185	0	Old_age	Always	-	69
200	Multi_Zone_Error_Rate	0x0008	200	166	0	Old_age	Offline	-	52

HDD2 (WD)

Code: Select all

ID#	ATTRIBUTE_NAME	FLAG	VALUE	WORST	THRESH	TYPE	UPDATED	WHEN_FAILED	RAW_VALUE
1	Raw_Read_Error_Rate	0x002f	198	198	51	Pre-fail	Always	-	313379
3	Spin_Up_Time	0x0027	146	133	21	Pre-fail	Always	-	9683
4	Start_Stop_Count	0x0032	98	98	0	Old_age	Always	-	2547
5	Reallocated_Sector_Ct	0x0033	200	200	140	Pre-fail	Always	-	0
7	Seek_Error_Rate	0x002e	200	200	0	Old_age	Always	-	0
9	Power_On_Hours	0x0032	73	73	0	Old_age	Always	-	19765
10	Spin_Retry_Count	0x0032	100	100	0	Old_age	Always	-	0
11	Calibration_Retry_Count	0x0032	100	100	0	Old_age	Always	-	0
12	Power_Cycle_Count	0x0032	100	100	0	Old_age	Always	-	883
192	Power-Off_Retract_Count	0x0032	200	200	0	Old_age	Always	-	677
193	Load_Cycle_Count	0x0032	157	157	0	Old_age	Always	-	129297
194	Temperature_Celsius	0x0022	109	67	0	Old_age	Always	-	43
196	Reallocated_Event_Count	0x0032	200	200	0	Old_age	Always	-	0
197	Current_Pending_Sector	0x0032	195	195	0	Old_age	Always	-	1449
198	Offline_Uncorrectable	0x0030	200	195	0	Old_age	Offline	-	1
199	UDMA_CRC_Error_Count	0x0032	200	200	0	Old_age	Always	-	16
200	Multi_Zone_Error_Rate	0x0008	59	1	0	Old_age	Offline	-	24319

Do you think something is wrong?

Please help.

[b0ssman]

yes they are failing.

the first one worse than the second one.

let me take a guess. they are wd green drives and you forgot to run wdidle3?

[Neo]

Your guess is absolutely right. Both are WD.

First one is still in warranty, what should I tell WD about the drive. I have never returned a drive before.

[b0ssman]

i never done it but i think you do a test with this utility and then select "ENTER AND PRINT RMA INFORMATION "

http://support.wdc.com/product/download ... =2&lang=en

[Neo]

Thanks, now that would mean taking the HDD out. Some work for me.

Can I use idle3-tools as an alternate to widdle3?

[b0ssman]

no point in using them on the drives anymore they are on the way out.

[Neo]

I ran WD Diag tool on the first HDD and it passed both the test. So does it mean I cant RMA them? Please suggest.

[ku-gew]

I thought WDIDLE doesn't work anymore on recent drives.

[b0ssman]

they are not recent. at least 2.5 years old.

the entry
193 Load_Cycle_Count 0x0032 1 1 0 Old_age Always - 855198

shows that wdidle3 was not run

[Lee Sharp]

The official WD position is that load cycle count is not an issue. (Until the drive fails) Reallocated sectors can be... So, by the WD tool and the company position, your drives are fine, but one is showing potential for failure. (A few reallocated sectors) In reality, there is some risk of a major failure with no warning. However, WD will do nothing until it happens.

How are your backups?