XigmaNAS

Q: What should I check before reporting a problem or posting a question in the Forum?
A: Really, you should check everything before posting!

• Know your hardware configuration and your XigmaNAS version/revision/platform.
• You should always review logs for any error messages.
• Check all connections for loose or bad cables.
• Check drives to make sure they are in good working order.
• Check your RAM to make sure it is good. Run at least 2 iterations of Memtest without errors.
• Check that you configured all required settings in the WebGUI and that the configuration has been saved.
• Did you modify any default settings in the WebGUI? If you did, try deleting the service/share and doing it again, or resetting to factory defaults and configuring everything again using the defaults. Don't modify default settings until you know exactly what you are doing!
• Search the Forums to see if your issue has already been addressed.
• If you are unable to resolve the issue on your own, create a topic / thread that includes all the information you gathered in the previous steps and includes all information requested by the forum Rules & Guidelines.

• Please read How To Ask Questions The Smart Way.
• Use common sense.

You are now ready to create a new topic.